Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is equipped with a variety of features to streamline the sales process. It includes Sales Playbooks (creating sales-related scenarios for your car sales agents to follow), predictive analytics, and more. The AI-powered Sales Insights feature captures all the relevant data on customer activities (the number of vehicles purchased, monthly maintenance, etc.), provides your sales team with a forecast based on current car sales, suggests the next best action (email notification on next maintenance, etc.) in order to increase customer satisfaction.
Limitations:
Limited number of integrations with third-party services.
Pricing:
Professional Edition – $65/user/month.
Enterprise Edition – $95/user/month.
Sales Insights – $50/user/month.
Salesforce Sales Cloud
Salesforce Sales Cloud’s extensive list of features includes AI-powered Sales Cloud Einstein to provide predictions and recommendations for more informed sales-related decisions. For example, it can capture and prioritize opportunities by predicting their chances to turn into a car buy. Einstein also can suggest the best next actions for your sales agents to take.
Other capabilities include calling a client directly from the browser. The analytics and reporting functionality allows analyzing your sales agents’ performance and your customers’ activities with out-of-the-box dashboards or customizing them based on your car dealership’s needs.
Limitations:
Absence of an on-premises deployment option.
Pricing:
Essentials Edition – $25/user/month.
Professional Edition – $75/user/month.
Enterprise Edition – $150/user/month.
Unlimited Edition – $300/user/month.
DealerSocket
DealerSocket is designed to meet car dealers’ needs specifically. It offers a suite of integrated tools to help sell and service vehicles more profitably while improving customers’ experience. Among the key capabilities is tracking and managing leads. The system can also record and track all inbound and outbound calls enabling your managers to analyze them after. Moreover, with AI-driven analytics, your car dealers can have actionable insights into customers’ data to identify who is more likely to buy so that they can reach out to offer suitable purchase opportunities.
Limitations:
No free trial.
Pricing: contact the vendor to find out pricing plans.